Penalties can be severe for contacting an individual who has their phone number on the National Registry.  Fines can be as high as $11,000.00 per violation, not including private lawsuits.  Phone numbers on the list, specific to OUR AREA CODES can be accessed at:

             https://telemarketing.donotcall.gov/

 On the home page, select “Download Phone Numbers” from the menu on the left.

Enter Organization ID:   257388-10701

Be sure that “Downloader” is selected

Enter Password:  Sre#32779  (enter it exactly as shown here) & Log In

Yes to Certify

Then select “Interactive Phone Number Search”.

You can now enter one area code and up to 10 telephone numbers (7-digit numbers with no dashes).

Be sure to read and accept the Certification shown.

Press “submit” to get results.

By pressing “Reset” you can do this up to 10 times during each log-in session thus allowing you to search up to 100 telephone numbers per session.

Be sure to click on “Log Out” when you are done with your search session – then close the home page.

For your convenience, we have an icon for the Do Not Call Registry web site on our Forms Room Computer.  Information is also available on the SRE agent only page. (Thanks Malte & Helene)

Agents and staff must become familiar with the Federal rules and SRE policies to insure compliance.  Until further clarification is made it is Southern Realty’s policy that all associates immediately take steps to ensure that they do not violate the Do Not Call Federal and State laws and that SRE will not be responsible for any violations by their associates or staff.

REFERRALS, OUTGOING

            Ideally you should obtain written permission from the individual for the destination company to call them (sample attached).  If you cannot get written permission you must document you asked their permission and what they said as well as the time and date.  Our coordinator will require permission documentation before placing any referral.

REFERRALS, INCOMING

            Our referral coordinator must always verify that the referred person is expecting to be called when receiving a referral.  When making the initial contact, SRE associates should say “Mr./Mrs. _______________ - My name is _______________ with Southern Realty and I understand from (referring associate) that you asked to be contacted about your relocation to Orlando – Is that correct?”

FOR SALE BY OWNERS

            As a Buyer’s representative you may contact an owner whose number is on the Registry about a client’s potential interest in their property.   Do not, however, use a purported client’s interest as a way to discuss the possibility of listing the property.

            Currently, NAR is seeking clarification regarding calls to For Sale By Owners who have placed advertisements or have their phone numbers on yard signs.  Therefore, if these numbers are on the National Registry, refrain from calling them.

OPEN HOUSE REGISTRY

            Be sure to clearly disclose that visitors are consenting to receive a follow-up call when they sign the registry and provide a phone number.

EXCEPTIONS TO THE NATIONAL DO NOT CALL RULE

            1.  You may call consumers who are current customers up to 18 months after the transaction.

            2.  Consumers that call you can be contacted up to 3 months after the inquiry.

(These exemptions would end immediately if the consumer is on the list and asks not be to contacted again).